kb678 Responsible Gaming — Keep the Fun Safe
Online gaming is for entertainment — not for stress. kb678 wants every player to play within safe limits and enjoy gaming.
Why Responsible Gaming matters
kb678 believes that online gaming should always be an enjoyable form of entertainment. Our platform offers cricket betting, slots, live casino, and many more games — but the wellbeing and safety of our players always comes first.
Responsible gaming means understanding your own limits, setting the right budget, and not placing gaming above your other responsibilities in life. When gaming turns from entertainment into a burden, that is the time to seek help. kb678 is committed to being there for you at that moment.
On this page you can find out how to set deposit limits, what self-exclusion is and how to use it, how to take a time-out, and how to recognise signs of problem gaming. Our support team is available in Bengali 7 days a week, 24 hours a day.
21+ Age Restriction
kb678 is for those aged 21 and above only. Use of the platform by minors in any form is strictly prohibited. Keep your account secure and keep your login details out of the reach of minors.
Our Safety Tools
Deposit Limit
Set a limit on how much you deposit each day, each week, or each month. Once a limit is set, deposits above that amount will not be possible. This applies to all payment methods — bKash, Nagad, Rocket, and Upay.
Time-Out
If you feel you need a short break, use the time-out feature. You can take a temporary break from 24 hours up to 30 days. During a time-out it will not be possible to log in to your account or place bets.
Self-Exclusion
If you feel gaming is no longer in your control, use self-exclusion to keep your account closed for an extended period. You can exclude yourself for a minimum of 6 months up to permanently. Making this decision is itself an act of courage.
Bet and Loss Limits
Decide in advance the maximum amount you are willing to lose within a set period. Once the loss limit is reached, the session will end automatically — protect yourself from unnecessary losses.
Session Timer and Reality Check
Keep the session timer running to remind yourself while playing. After a set period a reality check message will appear — telling you how long you have played and how much you have won or lost.
24/7 Bengali Support
Our support team is always ready to help in Bengali with any issue. Contacting live chat will get you quick assistance. Feel free to share any concern you have about gaming.
Signs of Problem Gaming
If any of the signs below appear in your behaviour, consider seeking help. This is not a sign of weakness — it is a step toward consciously protecting yourself.
- Spending more than your budget and placing more bets to chase losses
- Trying repeatedly to stop or cut back on gaming but being unable to
- Losing interest in family, friends, or work while gaming has become your main focus
- Lying to or hiding your gaming from loved ones
- Using gaming to relieve stress, anxiety, or depression
- Borrowing money or dipping into savings just to fund gaming
- Feeling restless, irritable, or uncomfortable when not gaming
Check Yourself
Ask yourself the questions below to assess your gaming habits. Honest answers will help you make the right decision.
- Do I see gaming as entertainment, or as a way to earn money?
- When I lose, do I think "one more round and I'll get it back" — and keep placing bets?
- Exactly how much am I spending on gaming each month — do I keep track of it?
- Have family or friends expressed concern about my gaming habits?
- Am I enjoying other entertainment besides gaming?
If the answers to more than one of the questions above seem concerning, contact our live chat without delay. We will not judge — we will only help.
How to Self-Exclude
Self-exclusion is an important decision. The process is straightforward and our team will assist you at every step.
Contact Live Chat
Contact our 24/7 live chat in Bengali at any time and let us know you want self-exclusion.
Choose a Duration
The support agent will help you choose a duration — 6 months, 1 year, 3 years, or permanent.
Confirm Your Identity
Some details of your account will be verified for security. The process is quick and confidential.
Exclusion Will Be Activated
Your account will be locked as soon as the request is confirmed. It cannot be unlocked before the set period ends.
Budget and Deposit Limits
The minimum deposit at kb678 is ৳300. But the idea is not to deposit as much as you can — instead decide how much it is right to spend on entertainment this month and set a deposit limit accordingly.
- Daily limit — protection against sudden overspending
- Weekly limit — keep your weekly spending under control
- Monthly limit — stay aligned with your long-term budget
- Lowering a limit takes effect immediately
- A 24-hour cooling period applies before a limit can be increased
Tips for Healthy Gaming
- Think of gaming as entertainment, not a source of income
- Do not chase losses by placing more bets
- Do not play when drinking alcohol or feeling mentally low
- Take regular breaks and spend time with your family
- Set a fixed time and money limit before each gaming session
- Keep your account secure and away from children and minors
Contact Us for Help
Live Chat Support
Our Bengali support team is available 7 days a week, 24 hours a day. Let us know via live chat about any concern or issue with gaming — no judgment, just help.
Active 24/7 in the BST time zone
Contact by Email
Write to us by email about anything related to responsible gaming, account limits, or self-exclusion. We will reply in Bengali as quickly as possible.
Questions and Answers about Responsible Gaming
Enjoy safely — welcome to kb678
Play responsibly, enjoy yourself, and seek help at any time when you need it.